Shipping Policy

Shipping Policy

We’re excited for you to receive your order! Here’s what you can expect regarding delivery times and our smooth ordering process.

Average Delivery Times

Order Processing

  • Once you place your order, we take 1-3 working days to process it.
  • Orders placed during weekdays typically take just one working day to process.
  • Orders placed on Friday evenings or over the weekend may take a bit longer.

Dispatch & Delivery

  • After processing, your order will be dispatched, with delivery averaging 5-12 working days.
  • We strive to make the ordering and delivery experience as smooth as possible for you.

If you have any questions or concerns, our customer service team is always here to help!

Placing Your Order

Ordering from Tauranga Couture is quick and easy! Here’s how it works:

  1. Select Your Item – Browse our collections and add your favorite items to your shopping cart by clicking the "Add to Cart" button. Be sure to choose the right variants!
  2. Checkout – Click "Proceed to Checkout", enter your shipping details, and double-check for accuracy.
  3. Payment Options – Select from our secure payment methods, including:
    • Credit Card (AMEX, Mastercard, Maestro, Visa)
    • PayPal
    • EPS
    • Immediate Payment
  4. Complete Your Order – Click "Complete Order" and follow the instructions to finalize your purchase.
  5. Confirmation & Tracking – Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Costs

Great news! We offer FREE worldwide shipping on all orders—no minimum purchase required. 🎉

Shipping Your Order

We understand you’re excited to receive your items! To keep our prices fair and sustainable, we collect parcels in larger quantities and ship them once we reach our minimum.

This allows us to reduce waste, lower carbon emissions, and offer affordable prices to our customers.

Track Your Order

Want to check the status of your package? You can track your order via our Track Your Order page.

  • Your Track & Trace information will be available 2-3 days after your order is dispatched.

Important Notes

  • Like many online retailers, occasional unforeseen delays may occur due to customs processing, carrier issues, or external factors.
  • If you need your order dispatched urgently, please contact us via [your email], and we’ll do our best to assist you.

Thank you for shopping with Tauranga Couture—we appreciate your support! 💙